87: C87 Can You Really be That Mischievous

C87 Can You Really be That Mischievous

Boss Ping laughed: "Yi, you sure know how to mess around. The explosion I'm talking about is not that explosion, I'm referring to the two atomic bombs that Issuing Company detonated in the group today!"

I heaved a sigh of relief. "Boss Ping, tell me about it!"

"The first atomic bomb was purchased by this year's newspaper group. Whether it's the daily or the evening newspaper, including the other daily newspapers and magazines attached to the group, the number of orders has increased tremendously compared to the last year. Especially the evening newspaper, the number of orders has doubled, which greatly exceeds the tasks assigned by Group Party Committee.

This is an amazing result, in the previous year's conquest season, the entire family charged, completing the mission index was still very difficult, this year when Boss Qiu went to do the release, the sun and moon were changed, the sun and moon were changed, the scenery was changed, no other departments are involved, just relying on your Issuing Company, you guys have done something so crazy.

I really admire Boss Qiu, he's really a talent, a rare talent. Although some people in the corporation said that Zhao Dajian was the one who took charge of the last month's work, and that the result should be Zhao Dajian's, it should at least be half of his achievements, including Boss Qiu who said so modestly when he met me this morning.

However, I know that the group of people with conscience and sense of justice should be aware that this year's release can achieve such excellent results, and Boss Qiu's efforts are inextricably linked. I can say that without Boss Qiu, there would be no glorious results for this year's release. Naturally, there's no need to talk about this year's development of advertising, not to mention the overall economic growth of the group. "

Boss Ping's voice was very loud, and he sounded very excited. I had to move my phone a little bit away from my ear otherwise my eardrums would ring.

I was very excited and said to Qiu Tong in my heart, "Good job, Qiu Tong. It's not a waste for you to work hard. Your results are the best proof of everything. Your efforts have finally paid off." Practice has proven that your management and marketing strategy is correct. Experience determines experience. With this year's experience, you will definitely do better and experience will be more abundant. If it wasn't for Zhao Dajian's hosting for the last month, you would have made a lot of progress. At least the ten thousand newspapers wouldn't have run away.

"Then what's the second atomic bomb?" After calming down, I asked Boss Ping. I suddenly felt an indescribable fear in my heart.

I seemed to be able to guess what it was, but I was unwilling to believe it. I prayed that what Boss Ping told me was good news.

Boss Ping sighed, "This second atomic bomb is the negative news. Sigh — from 10 o'clock this morning, the Issuing Company entrance has been filled with people who are angry subscribers to complaints, oppressing hundreds of people. Not only are there a lot of people in front of the door, Issuing Company, no, even the office phone of the boss of the corporation has been blown up, it's all about complaints and reprimand calls.

The ones who complained to Issuing Company were the subscribers to the newspapers that hadn't received them in the entire city today. The people who complained to the group leaders were the old cadres who had retired from their families and relied on the newspapers to pass their days while they had nothing to do.

Issuing Company has gone berserk, and all the people were focused on handling complaints, but there were more complaints, and after one, there were more of them all at once, the more complaints being handled, and the more number of complaints kept increasing, and this was during the vacation period, where many units were on leave, so if there were more complaints after work, then there would be even more. "

"What exactly is the reason?" I asked Boss Ping.

"Of course it can't be the Publisher's responsibility. I asked the expert at the post office about it and it should be because the later statistics of the entries and distribution of the delivery card weren't done well." Boss Ping said angrily: "A certain group leader is really interesting. When the number of issues comes up, the results are attributed to Zhao Dajian. When the complaint comes up, the responsibility is attributed to Boss Qiu. At this moment, Boss Qiu heard that he was called over to the group leader's place to receive his punishment. "

When I heard this, I was very anxious and knew that Qiu Tong was feeling even more anxious. On the one hand, she had to arrange for people to receive the subscribers and handle the complaints, and on the other hand, she had to deal with the questions and inquiries from the superior leaders.

I also knew that at this moment, Zhao Dajian must be secretly delighted, so would Cao Lee, but not necessarily Sun Dongkai. After all, he was the group's president, so he had to think about his own situation.

At this moment, I really want to fly back to Hsinghai and fight together with Qiu Tong, to help her overcome this difficult situation as soon as possible. But if I can't go back, even if I can't find the reason, or a way to solve this problem, how can I help her? According to Boss Ping's description, the distribution was like a lump of porridge. It was hard to figure out what was going on.

Boss Ping and I finished talking on the phone and paced back and forth in the room, burning with anxiety, thinking about the best way to solve the problem.

I don't know if Qiu Tong has a solution to the problem now, or if she is too busy trying to deal with it. She doesn't have the time to think about it. So, in this situation, whether she has it or not, I have to find the best way to let Qiu Tong get out of this predicament as quickly as possible.

I stood in front of the window and calmed my mind down. I lit a cigarette and began to comb through my mind, merging with my previous marketing ideas and my own knowledge of the distribution process, slowly merging, slowly finding common ground.

I started to think about the entire delivery process and the links between the newspapers, from the requisition to the placing of orders, from the entry into the computer to the identification of the area, from the identification of the area to the sub-station, from the sub-station to the next delivery card, from the delivery card to the next delivery card to the Publisher's hand, thinking about the details and key points of each segment.

The more I thought about it, the clearer and clearer my thoughts became. Very quickly, I found the crux of the problem.

Comprehension: To solve the root of the problem, you need to implement pain therapy. You need to start with the root of the disease.

Although the process of treatment was painful, it was necessary in the long run. It was worth it to pay such a price.

Thinking of this, my train of thought immediately cleared up, and a relatively complete line of thought quickly formed in my mind.

However, it was impossible for Qiu Tong to chat on the internet right now. She was probably too tired to even think about it. How could I convey my thoughts to her?

After thinking for a long time, I couldn't come up with a good idea. In the end, I made up my mind and called Qiu Tong personally. I couldn't worry any longer about how Yi Ke, the foot washer, suddenly became a distribution expert.

Thinking about this, I took out my phone and called Qiu Tong.

Qiu Tong's phone was busy. It seemed like she had been trained by the leader. I continued to call, still busy. I could imagine the hustle and bustle Qiu Tong was facing right now, but I had to make this call again.

I pressed the replay button again and again, and finally, after dozens of redials, I managed to get in.2

"Boss Qiu, it's me!" I'll speak first.

"Yi Ke, what's the matter?" Qiu Tong's voice was anxious, tired and in a hurry. "If you have something to say, hurry up and say it. I'm very busy here, so I can't chat. Hurry up and say it."

"Boss Qiu, no matter how busy you are, you have to listen to what I say. A sharpening knife doesn't waste wood. I have urgent matters that I need your help with!" "No," I said.

"Oh, go ahead!" Qiu Tong's voice was a little calmer as she said, "I just got back to the office. Today, I'm in for a disaster. Tell me, I'm listening!"

"I just spoke to Boss Ping on the phone. I heard that there was a huge problem with the delivery on the first day of delivery. There's a mountain of complaints, isn't there?"

Yes, I came to complain, to complain on the phone, to complain on the phone, to complain on the phone, to make the company's doorstep crumble, the phone is about to explode, the people who receive complaints are about to be scolded to death, I am also about to be scolded to death by the Leader and the subscriber who directly called me to complain on the phone. Sigh, before I go to work, I estimate that there will be a lot of complaints, but, never in my dreams did I think that there would be so many. Qiu Tong's voice was filled with anxiety.

"Have you considered how to deal with the problem?" "No," I said.

Where's the space to think about it? I have to arrange the company and deal with the situation up there, my entire body is being ordered to circle around in circles. From starting from work until now, I haven't drunk a single mouthful of water, eaten a single meal, and my two feet are extremely sore.

Qiu Tong sighed and continued, "There are more complaints. This is only the beginning; I don't know what will happen the day after tomorrow. I don't know how many people have failed to report to the newspapers, so it's all messed up. My brain is like a pot of porridge, I want to sort it out, but I don't have the time."

The quality of delivery was a big problem. If the issue was not resolved well, it would greatly affect the credibility of the newspaper distribution, which would affect the reputation of the newspapers and the group. Without the quality of delivery, how could the publication of newspapers next year be discussed? "Today, there are many subscribers clamoring to return the newspaper, and some are even asking for compensation for their mental losses. There are even subscribers who are going to post online to let the newspapers know about it."

"This is all due to Zhao Dajian's last month of work. Zhao Dajian should be held accountable and not blamed!" "No," I said.

"Hey — Yi Ke, what's the point of you saying this now? Is this the time for accountability? Furthermore, I am now the person in charge of Issuing Company, so I must take responsibility. "Qiu Tong's voice is burning with anxiety." What did you want to say when you called me? "Don't beat around the bush, just hurry up and say that my side is indeed very busy."

I said, "Boss Qiu, don't be in such a hurry. I'm calling you to report a solution to the problem. I feel like it can fundamentally solve the current problem!"

"Do you have a fundamental solution to the problem?" Qiu Tong's voice had some doubts, but she continued, "Then why don't you —"

I said, "Of course, if you had the time to think about it, you would definitely have this idea. However, since you're so busy right now, you don't have the time to think about it.

Qiu Tong said, "Say it!"

"At present, the company can only deal with complaints because they are too tired to handle them," I said. "When subscribers come in with complaints, the work is extremely passive and there is no fundamental solution. You don't even know how many subscribers have not received the newspapers or have received the wrong ones, because some subscribers may not have complained for the time being."

"Continue!" Qiu Tong said.

"I have been in the Publisher for a period of time, so I understand some of the processes behind the posting and delivery work. I think that the sudden explosion of a large number of complaints might not be because of the quality of delivery in the Publisher, but I understand that in the Publisher of our company, the overall quality of the distribution team is very high.

"However, if the details of the address is inaccurate, or if the address does not belong to this Publisher's distribution area or even does not belong to this Publishing Station's delivery area, then Publisher is powerless. If there is an error at the subscriber's distribution station, then the number of newspapers sent to each station will definitely be wrong, and if there are not enough newspapers, then there will be many more stations. I went on.

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